Our story

Since we understand that you are eager to receive your newborn baby hamper, which is why we make it a priority to ship your order within 24-48 hours of receiving it. You can expect your order to be delivered within 3-4 business days from the time it's shipped.The estimated delivery date may vary depending on the location you want the hamper to be shipped. To ensure your satisfaction, we work with only the most reliable delivery partners in India. Tracking details of your shipments will be shared on what's app/SMSor email once the order is shipped. Don't worry if you're having trouble tracking your order, just give us a call or drop us an email and we'll be happy to provide you with an update on its status. And if you haven't received any updates through SMS or WhatsApp, don't forget to check your email - sometimes we may have received an incorrect phone number from your end. For priority delivery orders -If you order before 10 AM, it will be shipped same-day through a priority delivery service. Please note that we are always ready to assist our customers with any concerns or queries they may have, please do not hesitate to reach out to us.

All deliveries are OTP-based, and it is essential to be available to verify the OTP at the time of delivery. For security reasons, never share the OTP with anyone, including delivery personnel. If the buyer is unavailable to verify the OTP, it may lead to delays or tracking issues. Prompt verification helps ensure a smooth and timely delivery process. By placing an order, you agree to comply with this policy.

At The Baby First Box, we wantyou to be completely satisfied with your purchase. While ourproducts fall under the non-returnable category, if you are not happy with what you received, please contact us at team@thebabyfirstbox.com, or call us at 8447882080.Our dedicated Happy to Help Executive will resolve your issue within 8 working hours.